PROCESSING TIME AND SHIPPING TIME
Once your order is placed we start production within 24 hours. All items print on demand. Once shipped, you will be sent a tracking number and a tracking link.
Manufacturing time may vary depending on the product to print and hand stitch your order before we ship it out.
2D apparels take only 1-2 business days
3D apparels take 2-6 business days
Footwear, rug, blanket 6-10 business days
Leather handbag may take 12-15 business days
There may be some delay during the holidays.
Standard Shipping: Most orders are shipped from China by Yun Express or DHL and then are turned over to USPS for final delivery. Estimated Time 10-15 days for shipping on USA and 15-25 days for international.
DELIVERY & TRACKING
Don’t be alarmed if you don’t receive all the items at once. Not all items ordered are shipped from the same warehouse. You may receive your order in several shipments if you have ordered more than one item.
Delivery is via local postal services once dispatched from the country of origin unless expedited delivery services have been used. Transit and delivery information may take several days before it is updated on carrier websites. The updating of information on a carrier or postal service website is outside of our control. Shipping times can vary seasonally. If you have not received your order in the time advised when your order was placed, please contact us so that we can assist you in tracking and receiving your products.
Delivery times will be affected during domestic and international public holidays; manufacturers, couriers, and postal service providers will limit their operations at these times. This is outside our control. Normal service resumes after each holiday. Any US orders with items that have not been received within 30 days can apply to be refunded.
Customers are solely responsible for the accuracy of the shipping address they provide . Incorrect shipping address information will delay the delivery of your order. In the event that your order is returned due to insufficient or wrong address information, no refund will be provided to you.
Any items returned to us for incomplete or insufficient address information will be re-sent once the customer has paid for postage.